At Individual Fleet Solutions Limited we are committed to giving you excellent customer service and treating you fairly. We are fully committed to providing the highest standards of client service and advice and we never forget that you have a choice of supplier and are grateful that you've chosen us.
Treating Customers Fairly (TCF) is a key principle set by the financial regulator the Financial Conduct Authority (FCA) to ensure that customers are treated fairly.
At Individual Fleet Solutions Limited we adhere to the FCA's six guiding principles on how to engage with customers, these govern how we communicate with our customers, the level of service we provide and the fairness of our products, services and procedures.
Please visit our complaints procedure page.
Individual Fleet Solutions Limited are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 728474
Registered in England & Wales with company number : 07659818 | Data Protection No : Z3004942 | VAT No : 114789495
Registered Office : Colman House, 121 Livery Street, Birmingham, B3 1RS
Copyright © 2020 Individual Fleet Solutions Limited, All rights reserved.
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